Discover Ownership

Submitted by adelina.cortes… on Tue, 04/27/2021 - 04:36
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Your Retreat

to Paradise

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Spacious, Luxury Villas

Sometimes you need to spread out to get closer. With villa amenities that are spacious, convenient and comfortable, you can spend more quality vacation time with the ones you love.

Bring the whole family and relax comfortably in your expansive villa. Choose between a studio or multi-bedroom floor plan and bask in a bounty of luxury amenities.

  • Curl up and watch a movie in the living room.
  • Cook a gourmet feast in your fully-equipped kitchen.
  • Watch the sunrise with a cup of coffee on the deck or patio.
  • Indulge in a good book and bubbles in the master bath’s tub.
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More Than Your Typical Hotel

Welk Resorts is focused on quality—in our resorts, our service, and our products. We boast first-class benefits that help us stand out from the rest and can take your vacation to the next level. 

  • Choose your vacation. With seven resorts in gorgeous locations, we have a bounty of destinations to make your stay unbelievable.
  • Relax in luxury accommodations. You can enjoy both luxury and convenience with privacy, high-end furnishings, and fully equipped kitchens.
  • Participate in award-winning activities. Our INSPIRED For You™ activities program can help fill your vacation with nonstop fun and excitement.
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Carpe Vacations

Vacation ownership with Welk Resorts gives you the chance to cross more off your travel bucket list. To spend more quality time with loved ones. To see the world from a new perspective. To spend more time making precious memories. To be your best self. When you own your vacations, every vacation can be your dream vacation.  

This isn’t your grandparents’ timeshare. Our vacation ownership program is easy to use and provides a lot more flexibility than the traditional timeshare of the past.

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See the World, your way

Vacation ownership gives you the freedom to plan your perfect vacation every time you travel. Our flexible timeshare program allows you priority-booking windows at your Home Resort or the opportunity to stay at our other Welk Resorts properties, destinations in the Experiences Collection by Welk Resorts, and thousands of RCI® Exchange locations.

And it doesn’t stop there. You can also use your membership for discounts on special excursions and exclusive experiences, from Hawaiian helicopter rides to scenic cruises.

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Your Vacation Planning Made Easier

We help our Owners plan the best getaways with helpful tips and awesome vacation inspiration in our Owner newsletter. Every month, Owners get exclusive access to:

  • Vacation destination ideas, including activities and local attractions to check out for amazing escapes.
  • Useful tricks to make the most of Ownership like when best to book and how to maximize Points.
  • Upcoming events, important travel information, and anything else that can sneak up on you.
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Explore all of our Vacation Ownership Packages

Exquisite destinations, exciting attractions, and world-class accommodations at prices you won't believe!

FAQs
Answer

Please log on to the OWNER’S LOUNGE, and under the Owner Services section, select “Reservations.” There you will see what reservations you have booked and how many Points you have left in your account to “use” during the year.

Question
How do I see my remaining points balance?
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Please log on to the OWNER’S LOUNGE, and under the “Owner Services” section, select “Reservations.” Under the “Accrue” column, select the year you wish to accrue prior to August 31 to carry over (i.e., “accrue”) 100% of your unused Points to the following year. Requests made after August 31 and up to December 31 accrue only 50% of your Points. No Points are accrued after December 31 of your “use” year.

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Do points automatically rollover if I haven't used them?
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Your accrued Points may be used to extend a vacation, upgrade to a larger size villa or combine with unused Points to deposit with an exchange company. Contact Owner Services at 855.455.WELK to discuss your options. Accrued Points reserved for use at Welk Resorts have a 60-day reservation window. Accrued Points expire December 31 on the year of accrual (i.e., they expire the year following the actual “use” year).

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How can I use my Extra Points
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Yes, you may borrow Points from a future year. These Points may be used to extend a vacation, upgrade to a larger size villa, or combine with unused Points to deposit with an exchange company. Contact Owner Services at 855.455.WELK to prepay Association Dues for use of borrowed Points. Borrowed Points for use at Welk Resorts have a 60-day reservation window.

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May I borrow points from future years?
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Your “use” year may be reserved for a Week at Welk Resorts fifteen (15) months prior to the requested check-in day (7-night increments based on resort check-in days). You may reserve “use” year split-week reservations four (4) months prior to the requested check-in day (2-night minimum), except major holiday weeks. Split-week reservations that occur during major holiday weeks may only be made less than 60 days from the requested check-in date. Accrued and borrowed Points being used at Welk Resorts may be reserved no earlier than 60 days prior to the requested check-in day (2-night minimum). You may request to bank a Week with an exchange company. Please see the section titled, “Exchanging.”

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What is the booking window?
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You may reserve split-week reservations four (4) months prior to the requested check-in day (2-night minimum), except major holiday weeks, which you may only reserve less than 60 days, including holiday split, from check-in date.

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Can I use my points for a shorter stay?
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The daily breakdown for Points is as follows: 25% of a weekly point rate is used for Friday and Saturday, 10% of a weekly point rate is used for Sunday through Thursday. This equals 100% of weekly Point values.

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Does it cost more points to stay on a weekend versus weekday?
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All cancelled or changed reservations will be charged a $50 fee. If an Owner cancels/changes more than two months prior to the occupancy date, all the Points are returned to the Owner’s account with no reservation restrictions. If an Owner cancels/changes less than two months, but more than seven days, from the occupancy date, 100% of the Points are returned to the Owner’s account, and the Points can only be reserved in a 60-day reservation period. If an Owner cancels/changes less than seven days from the occupancy date, 50% of the Points will be returned to the Owner’s account, and the Points can only be reserved in a 60-day reservation period.”

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What are the cancellation rules?
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You may accrue Points to next year or you may borrow Points from a future year to use in combination with Ownership usage year Points. If you wish to borrow Points from a future year, Association Dues for that year must be prepaid. For your convenience, we can collect the Association Dues over the phone, by credit card. Please remember, borrowed or accrued Points for use at Welk Resorts have a 60-day reservation window.

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How do I upgrade to a larger Villa?
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Family and friends may use your Points reservation. There is a small one-time fee for this transfer. Please log on to the OWNER’S LOUNGE, and under “Owner Communications,” select “Document Library.” Here you will find the Guest Authorization letter to download as PDF. Complete the form and return it using the instructions included. Please keep in mind that you will be responsible for all personal charges and/or damages to the villa resulting from your guests. All guests under twenty-one (21) years of age must be accompanied by you or a guest twenty-one (21) years of age or older. You also have the option of giving Points to another Platinum Owner at no additional charge. You will need to email Owner Services authorizing the transfer of your Points, OWNERSERVICES@WELKGROUP.COM.

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Can I let someone else use my points?
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Please log on to the OWNER’S LOUNGE, and under “Exchange Companies,” select “Exchange Deposit Request Form.” Complete the form and follow the instructions. You may also call Owner Services at 855.455.WELK or email OWNERSERVICES@WELKGROUP.COM, and we will assign a Week and place it directly into your exchange account. Let us know if you would like to deposit Points equivalent to a Studio (90,000 Points), a One Bedroom (120,000 Points), or a Two Bedroom (240,000 Points). All monthly payments and Association Dues must be current. If you wish to deposit Points for a future year, fees must be prepaid. You may pay the fees by logging into the Owner’s Lounge or by calling Owner Services at 855.455.WELK.

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How do I do a timeshare exchange?
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You may deposit your Week with an outside exchange company fifteen (15) months in advance of your “use” year. All fees must be current and prepayment of your Association Dues will be required.

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How early can I complete an exchange?
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If you wish to deposit a future year, Association Dues for that year must be prepaid. You may pay the fees by logging into the OWNER’S LOUNGE or by contacting your Vacation Owners Association or Owner Services at 855.455.WELK. For your convenience, we can collect Association Dues over the phone by credit card.

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Can I exchange a future year?
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Vacation, your way.

At Welk Resorts, we believe that you should be free to explore, your way. That’s why our vacation ownership (timeshare) program gives you the power to customize your vacations to fit your distinctive travel style.